Privacy Policy

1. Information We Collect

Account Information

• Email address
• Display name and username
• Profile picture
• Payment information (processed by Stripe)

Usage Information

• Jobs posted and completed
• Messages sent through the platform
• Posts and interactions
• Log data (IP address, browser type, timestamps)

2. How We Use Information

• Provide and improve our services
• Process payments and prevent fraud
• Send transactional emails (job updates, payments)
• Enforce our terms and policies
• Respond to support requests

3. Information Sharing

We do not sell your personal information. We share data only:

• With other users: Profile information, job history, and reviews are visible to other users
• Service providers: Stripe (payments), Supabase (database), Vercel (hosting)
• Legal requirements: When required by law or to protect rights

4. Data Security

We implement industry-standard security measures including encryption in transit (TLS), secure password hashing, and regular security audits. Payment data is handled directly by Stripe and never stored on our servers.

5. Your Rights

You have the right to:

• Access: Request a copy of your data
• Correction: Update inaccurate information
• Deletion: Request account deletion
• Export: Download your data in a portable format
• Opt-out: Unsubscribe from marketing emails

6. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking cookies. You can disable cookies in your browser settings, but some features may not work properly.

7. Data Retention

We retain account data for as long as your account is active. After deletion, we may retain certain data for up to 90 days for legal and fraud prevention purposes. Transaction records are kept for 7 years for tax compliance.

8. Children's Privacy

The Platform is not intended for users under 18. We do not knowingly collect information from children. If you believe a child has provided us data, contact us immediately.

9. International Users

Data is processed in the United States. By using the Platform, you consent to data transfer to the US. We comply with applicable data protection laws including GDPR.

10. Changes to Policy

We may update this policy. Material changes will be notified via email or platform notification. Continued use after changes constitutes acceptance.

11. Contact Us

Privacy questions? Contact our Data Protection Officer at privacy@playground.app